Non-ASL error messages

This page is provided as a courtesy to our customers for errors with non-atomicorp products and potential solutions to these errors.

yum errors

Problem with the SSL CA cert (path? access rights?)

That means someone/something has corrupted or replaced the root CA cerificates your operating system uses to verify SSL cerificates. That means it either cant find them, access them or they have been modified/corrupted so that some or all of the root CAs certificates are missing. When this happens, yum cant confirm that SSL connections are valid. While this is an operating system level error, and something we'd advise you discuss with your OS vendor and/or hosting company, the following is the standard command to tell your OS to reinstall its SSL root CAs:

yum reinstall ca-certificates

If you are using any third party repos, we advise you disable them in case they are the source of this error. For example, if you are using EPEL:

yum --disablerepo="epel" reinstall ca-certificates

If you would like our assistance with this OS level issue, we'd be happy to help you with and put a quote together for these services. Please contact support for a quote.